Treat Badges as Clues, Not Guarantees
A badge usually means something was reviewed or verified at one point in time.
Reviews, attendance history, pass checks, and workout feedback can be useful, but they are not guarantees.
Things can change after approval, after a business update goes live, or after attendance, so keep doing your own checks.
Think of every badge, review, and profile as one signal among several.
Keep Early Planning in Hollout
Use in-app chat to ask questions, confirm details, and keep a record of what was said.
Be careful if someone tries to rush you off-platform before basic trust is established.
For safety reasons, Hollout may limit certain links, phone numbers, email addresses, or unsafe solicitations in chat.
If someone keeps trying to get around those safety controls, take that as a warning sign.
Use Hollout AI Safety Nudges
Chat Safety can privately nudge you when a chat looks risky, rushed, or unsafe.
The analysis happens on your device. Your messages are not sent to Hollout servers for interpretation.
You can turn these nudges off in Chat Safety settings, and in supported chat menus.
Meet in Ways That Feel Safe
For a first one-on-one meeting, choose a public place and let someone you trust know where you are going.
The same goes for workout sessions, pickups, and event meetups, especially if you do not know the other person well.
Arrange your own transportation when you can and avoid depending on a stranger for your way home.
Leave if something feels off. You do not owe anyone your time just because you showed up.
Keep Private Information Private
Do not share bank details, card numbers, passwords, recovery codes, or one-time verification codes in chat.
Avoid sending private documents or your home address unless it is truly necessary and independently verified.
Think carefully before sharing your workplace, daily routine, or precise live location with strangers.
If anyone asks for an OTP or says they need your verification code to "confirm" something, stop immediately.
Watch for Red Flags
Urgent pressure to send money, especially by transfer, crypto, gift card, or other hard-to-recover methods.
Pressure to move fast, hide the interaction, or skip normal checks.
Stories that do not add up, inconsistent identities, or sudden emotional pressure.
Fake events, fake workout requests, impersonation, or requests that seem designed mainly to collect personal information.
Do Not Share Intimate Images
Do not send or upload intimate, sexual, private, or exploitative images of another person without clear consent.
If someone threatens to expose intimate content or shares it without consent, report it immediately.
For image-abuse removal, email [email protected] with enough detail for us to find and review the content.
Do a Little Homework
Look for independent information before paying, traveling, booking, or committing to a service or activity.
Confirm venue details, schedules, business websites, organizer identities, or trainer credentials from outside sources when that makes sense.
For higher-risk situations, slow down. A legitimate person or business should usually be able to answer reasonable questions.
Report Trouble Early
Report harassment, threats, scams, impersonation, fake events, fake workout requests, and suspicious users or businesses.
Block the user if needed so they cannot keep contacting you through the platform.
Share as much detail as you reasonably can so our moderation team can review faster.
Keep copies of evidence outside the app too if you think law enforcement or your bank may need them later.
If You Are in Immediate Danger
Contact local emergency services or law enforcement first.
Move to a safe location and contact someone you trust.
After you are safe, report the account, event, group, or business to Hollout.
If Something Feels Off, Tell Us
If something felt unsafe, deceptive, abusive, or suspicious, contact us and share enough detail for us to review it properly.